Terms and Conditions

1. Acceptance of Terms

By booking a service or paying a deposit to D'Legacy Zone, you (the "Client") agree to be bound by the following terms and conditions. These terms constitute a legally binding agreement between the Client and D'Legacy Zone.

2. Irrigation Service & Diagnostic Fee

• Diagnostic Visit: We charge an $80 Diagnostic Fee for all irrigation service calls. This fee covers travel, local overhead, and a professional evaluation of the system.

• Fee Waiver: If the Client approves and proceeds with a repair exceeding $80 during the same visit, the Diagnostic Fee will be waived. If the repair is under $80, the $80 fee serves as the minimum service call charge.

3. Underground Utilities & Private Lines

• Public Utilities: You are required to contact 811 (Texas Excavation Safety System) for public utility marking prior to any major digging (Sod, Masonry, New Installs).

• Private Lines (Crucial): D'Legacy Zone is not responsible for damage to private, unmarked underground lines. This includes, but is not limited to: invisible dog fences, low-voltage landscape lighting, pool heater/filter lines, private gas lines for grills, or satellite/internet cables not marked by the city. It is the Client's responsibility to inform us of these lines.

4. Payment & Deposits

• Repairs: Payment is due in full immediately upon completion of irrigation repairs.

• Large Projects: Projects such as Sod Installation, Masonry, Artificial Turf, or Full System Installs require a 50% non-refundable deposit (within 7 days of start) to secure the date and purchase materials. The remaining 50% is due upon completion of the project.

5. Site Conditions & Access

• Access: The Client must provide access to the property and the irrigation controller (timer) at the scheduled time. If the property is inaccessible, an $80 "No-Show" fee may be applied.

• Water Source: For all projects, the Client must provide access to a functioning water source and electricity.

6. Live Products (Sod & Plants)

• Responsibility: D'Legacy Zone provides high-quality, locally sourced sod and plants. However, once installed, the health and survival of these living products depend entirely on the Client’s watering and maintenance.

• No Warranty: We do not offer warranties or replacements for sod that fails due to under-watering, over-watering, pests, or disease after the installation date.

7. Hardscaping & Concrete

• Settling: Minor hairline cracks and slight color variations are natural characteristics of concrete and masonry work. These are not considered defects and are not covered under warranty.

• Drainage: While we design patios and walkways to shed water, D'Legacy Zone is not responsible for property-wide drainage issues unless specifically contracted to install a drainage system.

8. Limitation of Liability

D'Legacy Zone shall not be held liable for indirect, incidental, or consequential damages arising from the use or inability to use the irrigation system, or from property changes resulting from masonry or sod installation.

9. Governing Law

These terms are governed by the laws of the State of Texas. Any disputes shall be handled in the jurisdiction where the service was performed.

10. Non-Payment, Liens, and Collection Costs

• Late Payments: Any balance not paid upon completion of the project is subject to a late fee of 1.5% per month (18% per annum) or the maximum rate permitted by law, whichever is lower.

• Debt Collection: In the event of non-payment, D'Legacy Zone reserves the right to transfer the account to a third-party collection agency. You (the Client) agree to be responsible for all collection costs incurred.

• Mechanic’s Lien: NOTICE OF RIGHT TO LIEN. D'Legacy Zone reserves the right to file a Mechanic’s Lien against the property where the work was performed in accordance with Texas Property Code Chapter 53 if payment is not received. This lien acts as a legal claim against your property to secure the unpaid debt.

• Attorney’s Fees & Legal Costs: If legal action is required to recover unpaid balances, the Client agrees to pay all costs of such collection, including but not limited to: court costs, filing fees, and reasonable attorney’s fees incurred by D'Legacy Zone.

• Suspension of Service: D'Legacy Zone reserves the right to suspend all ongoing work and future warranty claims if any payment is past due.

10. Media Release & Promotional Use

• Photography & Video: The Client grants D’Legacy Zone permission to take photographs and video recordings of the work performed on the Client’s property.

• Usage Rights: The Client agrees that these images and videos may be used by D’Legacy Zone for promotional purposes, including but not limited to: our website, social media platforms (Instagram, Facebook, TikTok, etc.), and marketing materials.

• Privacy Protection: D’Legacy Zone agrees to make reasonable efforts to ensure that sensitive information—such as house numbers, street signs, or license plates—is not the focus of the media. We will never share the Client’s full name or internal home photos without additional written consent.

• Revocation: If the Client wishes to opt out of this media release, they must notify D’Legacy Zone in writing via email at info.dlegacyzone@gmail.com before the project start date.