Irrigation Diagnostic & Repair

Diagnostic & Service Call Fee: A non-refundable Diagnostic Fee of $85.00 is required to secure all irrigation service appointments. This fee covers the technician's travel, fuel, and a comprehensive evaluation of the system, including zones, heads, valves, and timers.

Repair Credit Policy: For repairs over $85.00, the full diagnostic fee will be applied as a credit toward the final invoice. For repairs $85.00 or less, or if the client chooses not to proceed, the $85.00 fee serves as the minimum service call balance.

Client Cancellations: Cancellations or rescheduling by the Client must be requested at least 24 hours prior to the appointment. Failure to provide notice may result in the forfeiture of the diagnostic fee.

Company Cancellations & Rescheduling: D’Legacy Zone reserves the right to cancel or reschedule any appointment at our discretion due to inclement weather, equipment failure, or unforeseen scheduling conflicts. In the event that we must reschedule, we will notify the Client as soon as possible to arrange a new service date.

Payment Methods & Discounts: Online bookings and credit card payments include a standard processing fee. A discounted rate of $80.00 is available for clients who book directly and pay via Cash or Zelle.

General Policy: D’Legacy Zone reserves the right to refuse service to any individual or business for any reason at our sole discretion. This includes, but is not limited to, safety concerns, scheduling availability, or project scope.

Irrigation Repair Limit: While we provide large-scale installations across the DFW Metroplex, standard irrigation diagnostic and repair services are restricted to a 25-mile radius from North Richland Hills, TX. Requests for repairs outside this zone may be declined or subject to additional travel surcharges at our discretion.

Project Prioritization: We reserve the right to prioritize projects based on location, service type, and current scheduling capacity to ensure the highest quality of service for our clients.